Red Studio Privacy Policy

Introduction Red Studio, owned by Biyond (Pty) Ltd, is committed to protecting the privacy of all personal information that we collect, use and store about you in accordance with the General Data Protection Regulation (GDPR) and all other applicable data protection laws. This Privacy Policy explains how we collect, use, store and protect your personal information when you interact with us through our website or any other means of communication.

What information do we collect? We collect the following types of personal information:

  • Personal details such as your name, address, email address, telephone number and date of birth
  • Payment information such as your credit card information and billing information
  • Technical information, such as your IP address, browser type, device type, and other similar information
  • Marketing preferences, such as your preferred communication channels and marketing content
  • Any other information that you provide to us directly or indirectly

How do we collect personal information? We collect personal information in a number of ways, including:

  • Directly from you when you complete a form or provide us with your personal information
  • Automatically as you navigate through our website, using technologies such as cookies and web beacons
  • From third parties, such as credit reference agencies, marketing companies and other organizations

Why do we collect personal information? We collect personal information for the following purposes:

  • To provide you with the products and services that you request
  • To process payments and fulfill orders
  • To communicate with you, including sending you marketing communications
  • To improve our website and services
  • To comply with legal obligations
  • To protect against fraud and other criminal activities

Who do we share your personal information with? We may share your personal information with:

  • Our affiliated companies for the purposes described in this Privacy Policy
  • Service providers that we use to perform functions on our behalf, such as payment processing and credit reference agencies
  • Law enforcement agencies, regulators, and other third parties if we are required to do so by law or if we believe that disclosure is necessary to protect our rights or the rights of others
  • Third-party advertisers to deliver targeted advertisements that we believe may be of interest to you

How do we protect your personal information? We take the protection of your personal information very seriously and have implemented appropriate technical and organizational measures to ensure that your personal information is secure. Some of the measures that we have taken include:

  • Encrypting sensitive information such as payment information
  • Storing personal information in secure servers that are protected by firewalls
  • Regularly reviewing and updating our security measures
  • Limiting access to personal information to only those employees who need it to perform their job functions

How long do we retain your personal information? We retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, subject to any legal requirements. When we no longer need your personal information, we will securely delete it.

Your rights Under the GDPR, you have the following rights in relation to your personal information:

  • The right to be informed about how your personal information is being used
  • The right to access your personal information
  • The right to have your personal information corrected if it is inaccurate or incomplete
  • The right to have your personal information deleted
  • The right to restrict the processing of your personal information
  • The right to object to the processing of your personal information
  • The right to receive a copy of your personal information in a portable format

If you would like to exercise any of these rights, please contact us at [insert contact details].

Changes to this Privacy Policy We may update this Privacy Policy from time to

time to reflect changes in our privacy practices or to comply with new regulations. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. When we make changes to this Privacy Policy, we will update the “last updated” date at the top of the policy. If we make any material changes, we will provide you with additional notice, such as by sending you an email or displaying a notice on our website.

Contact Us If you have any questions or concerns about our privacy practices, please contact us at info@redstudio.co.za.

This Privacy Policy was last updated on 10/02/2023.